Terms & Conditions
We know no one loves reading terms and conditions. But they’re important — especially when real money is involved. At Rock Win, we keep things as clear and honest as possible, so you know exactly where you stand as a player.
By using RockWin, you agree to follow these terms. They help protect both you and us, and ensure everyone’s playing on fair and transparent grounds.
1. Who Can Play
To use RockWin, you must:
- Be at least 18 years old (or the legal gambling age in your jurisdiction)
- Use the platform from a country where online gaming is legal
- Provide accurate registration info and verify your identity when requested
We reserve the right to suspend or close accounts that don’t meet these requirements.
2. Account Use
- One account per person, per household
- You’re responsible for keeping your login details safe
- All activity on your account is considered yours — don’t share access
If you believe your account has been compromised, contact support immediately.
3. Deposits and Withdrawals
You can deposit using AUD, crypto, or other supported methods. Always check your cashier for current limits and fees.
Withdrawals are only processed after successful account verification. We aim to approve cash-outs as fast as possible, but delays may occur if further checks are needed.
4. Bonuses and Promotions
All bonuses come with terms — such as wagering requirements, expiry limits, and game restrictions. These are always clearly displayed on the promo page. Using bonus funds in a way that’s considered abuse (like low-risk betting or bonus hunting) may result in forfeiture.
5. Fair Play
We have zero tolerance for cheating, use of bots, game manipulation, or abuse of technical bugs. Any attempt to gain unfair advantage may lead to account suspension and confiscation of funds.
6. Responsible Gaming
We support responsible play. You can set deposit limits, time limits, or self-exclude via your account. If gambling stops being fun, please take a break or reach out for help — we can direct you to support services.
7. Privacy and Security
Your personal data is handled with care. Please refer to our Privacy Policy to understand how we collect, store, and protect your information.
8. Changes to Terms
We may update these terms from time to time. When we do, we’ll post the revised version on this page with the new date. Continued use of the platform means you accept the changes.
9. Need Help?
Questions about how anything works? Not sure what a rule means? Contact our support team anytime. We’re here to help, not hide behind legal text.
Last updated: August 2025